Our Concept

Our concept

Hajjee.com: Your Trusted Platform for Hajj & Umrah Packages

Hajjee.com is not just another booking platform; it's a revolutionary concept designed to transform the way pilgrims embark on their Hajj and Umrah journeys. We understand the significant investment – both financial and emotional – associated with these sacred pilgrimages. Hajjee.com aims to empower pilgrims with:

  • Convenience and flexibility:Find the perfect package for your needs and budget by comparing offerings from multiple agents with detailed inclusions and pricing information.

    • Direct booking or Hajjee Protect: Choose the option that best suits your needs:

    • Direct booking: Interact directly with agents to book, personalize your package and negotiate the best deal with the transparency and flexibility of direct communication.
    • Hajjee Protect: Opt for enhanced package and payment security by utilizing our escrow service to safeguard your payments and secure your key elements such as visa,flight tickets, food and accomodation.This ensures minimizing risk and fostering trust.

  • Enhanced security: We prioritize your financial peace of mind. Our innovative Hajjee Protect feature utilizes escrow services and accounts held with RBI-licensed banks to safeguard your payments.
  • Seamless transparency: With Hajjee Protect understand exactly how and when your payments are released.
  • Package Protection: Hajjee.com covers your Visa, Air Tickets, Food Accomodation in the event, your travel agents stops communicating or abondons you in the mid of trip when you have booked a package through 'Hajjee Protect'.

    • Hajjee Protect:

  • One of the key features of the platform is the option of added payment and package protection feature "Book with Hajjee Protect", which provide travellers with a secure way to book the packages and protect their payments. which covers your visa, air tickets, food and accomodation in the event, your travel agents stops communicating or abondons you in the mid of trip when you have booked with 'Hajjee Protect' on the platform.
  • It acts like your package insurance for a stress free trip
  • By partnering with "castler", Hajjee.com creates an escrow account with a RBI licensed bank for every package booked through 'Hajjee Protect' between the 'Traveller' and the respective 'Agent', the payment is transferred to this dedicated escrow account, we ensure that funds are securely held and only be released to the agent when necessary arrangements,such as visa confirmation and air tickets, are confirmed.
  • This mechanism promotes transparency,accountability and financial security throughout the booking process giving them complete peace of mind. If for any reason their package is not confirmed, their payment is returned to them as per the cancellation and refund policies.
  • An escrow account is a secure financial arrangement designed to protect the interests of both buyers and sellers during a transaction. It acts as a neutral third-party that holds funds until the agreed-upon conditions are met.

What includes in Hajjee Protect:

'Hajjee Protect' protects your payment and steps in to secure your journey if your Travel Agent/Travel Company abondons you or engages with fraudulent activity. We will help you continue your trip by providing financial assistance to rearrange essential elements like:

  • Visa- Assisting and arranging you with Visa, if visa is not done by your travel agent.
  • Air Tickets-Arranging air tickets for the same travel date booked or +/- 1/2 days depending on the availability, if the air tickets are not confirmed/booked by your travel agent.
  • Food Accomodation-Arranging Food and accommodation similar to the package booked, if your travel agent has not done.
  • Reimbursing your money- if you do not want to continue your trip.
  • In the event that the package is not successfully completed, the funds will be released to the appropriate party based on the cancellation and refund policies.

    • How it works? step-by-step process:

    1. Traveler uses the option 'Book with Hajjee Protect' to submit the details for booking a travel package on the platform.
    2. Agent confirms the booking.
    3. Hajjee.com creates a dedicated escrow account for the package booked.
    4. Traveler deposits the package amount into the escrow account using internet banking.
    5. Traveler uploads scanned passport copy to complete the booking process.
    6. Agent process for the visa and air tickets.
    7. Traveler begins the travel package as planned.
    8. If the travel package is cancelled or not completed, the cancellation and refund policies are invoked, and Hajjee.com will release the payment accordingly.

    All the transactions are with Real time SMS and email notification for both Traveller and the agent.

    This process provides a secure and reliable way for travelers to book packages, and for agents to receive payment for their services. The use of escrow services helps to build trust between travelers and agents, and provides a safety net for both parties in the event of cancellation or other unforeseen circumstances.

    The platform also include features such as customer reviews, ratings, and testimonials to help customers make informed decisions about which travel packages to purchase. Additionally, the platform has a customer support system that allows customers to quickly and easily get help with any issues or questions they may have.

    Overall, the concept con of platform 'Hajjee.com' is to provide a secure and reliable way for customers to purchase travel packages from multiple travel agents, while also providing a convenient way for travel agents to list and manage their packages.

    For Travel Agents:

    Step into a world of endless opportunities by joining Hajjee.com. Showcase your Hajj and Umrah packages to a targeted audience actively seeking reliable travel options. Our platform provides you with a powerful platform to display your offerings, attract leads, and increase your business visibility. Build trust and credibility as a reputable travel agent, and benefit from positive reviews and ratings from satisfied pilgrims. With our unified platform, your business growth is just a step away.